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Second homes

Second homes, opened and closed

For houses that sit empty for weeks and fill up in a weekend: opened before you arrive, looked after while you are away, and closed behind you with a signed list.

In every visit

  • Opening: air, heat or cooling set, beds made, refrigerator stocked from your list

  • Between stays: a visit to turn the linen and clean the rooms used

  • While you are away: a weekly walk through every room with a written note

  • Closing: perishables out, linens stored, lights and shutters as your list says

  • One named person for the house

A gray shingled cottage with a porch and hydrangeas beside the water in Connecticut
  • Priced bythe visit, and the size of the house
  • The numberin writing, before the first visit
  • Billedmonthly, for visits made

Included, by room

What a house in season needs

Written to the house and the calendar. Some weeks need nothing; some need a crew.

  • Opening

    • Windows opened and the house aired

    • Thermostat set to your numbers

    • Beds made and baths stocked

    • Refrigerator stocked from your list

  • While you are away

    • A weekly walk of every room

    • Sinks, floors and ceilings checked for water

    • A written note on what we found

    • A call to you if anything looks wrong

  • Between guests

    • Linen stripped and washed

    • Rooms used cleaned top to bottom

    • Kitchen reset and trash out

  • Closing

    • Perishables cleared

    • Linens stored as your list says

    • Lights, blinds and shutters set

    • The closing list signed and sent to you

  • After a storm warning

    • A visit to check the house, if you ask

    • Loose items brought in from porches

    • A text to you when we leave

  • Extra

    Extra, by arrangement

    • Restocking from your list; you reimburse the receipts

    • A deep clean before the season

    • Letting in a tradesperson you name

A visit

How an opening goes

  1. 01

    Step 1: You tell Tania the date

    By text, with the number of guests and anything you want in the refrigerator.

  2. 02

    Step 2: The day before, a walk

    The house is aired and checked, and anything that needs you is reported before you arrive.

  3. 03

    Step 3: Beds, baths and kitchen made ready

    Done to the card, in the order the card names.

  4. 04

    Step 4: A text when it is ready

    You hear from Tania when the house is opened, and again when it is closed.

Before we arrive

What to leave us, and what we pass on

  • Before we arrive

    • Text the arrival date and the number of guests

    • Tell us who else holds a key or a code: caterer, gardener, pool service

    • Name the person we call if the alarm company calls us

  • What we do not do

    • Drain pipes or winterize a house

    • Pool, lawn and exterior care

    • Heating oil, boiler or generator service

    • Manage repair trades

Questions about second homes

Do you open the house if we are not there?

Yes, with a signed key card and your word each time, or a standing instruction on the house card.

What do you check while we are away?

Water at sinks and the floors beneath them, the thermostat, and signs that someone has been in. If something looks wrong, the lead calls you before anything else.

Can you turn the heat on?

We set the thermostat to the numbers you give us. We do not touch the boiler, the water main or the generator.

Tell us when the house is empty

Say which weeks it is used and which it is not. Tania writes the openings and closings around them.