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Monday – Friday: 7:30 a.m. – 5 p.m.(203) 555-0101

Weekly housekeeping

The standing week

One crew, the same days every week, and a written list for every room. For households in houses where one day is not enough, and for smaller houses that are used hard.

In every visit

  • The day's rooms done in the same order as the week before

  • Beds made, or linen changed on the days your card names

  • Kitchens wiped and floors washed

  • Bathrooms done top to bottom, glass and fittings polished

  • A line in the visit log: who came, when, and what is left for you

A two-story foyer with a wooden staircase, a front door and hardwood floors
  • Priced bythe hours the written week takes
  • The numberin writing, before the first visit
  • Billedmonthly, for visits made

Included, by room

What a week covers

Your card names the rooms for each day. This is the usual set, written room by room.

  • Kitchen and pantry

    • Counters, sinks and the fronts of appliances

    • Refrigerator shelves wiped on a rotation

    • Pantry shelves checked against your list

    • Floors washed

  • Bedrooms

    • Linen changed on the days on your card

    • Surfaces dusted, frames and books lifted

    • Closets straightened when you ask

    • Floors vacuumed or washed

  • Bathrooms

    • Tubs, showers and glass

    • Stone and tile with products that suit them

    • Mirrors and fittings polished

    • Towels replaced from your set

  • Living and dining rooms

    • Dusting by hand, including lamps and frames

    • Upholstery vacuumed

    • Rugs vacuumed to your fabric notes

    • Hearths swept of loose ash

  • Floors and stairs

    • Hardwood washed with a product made for it

    • Stone and tile done by hand

    • Stairs and runners vacuumed

  • Extra

    Extra, by arrangement

    • Oven and range hood

    • Interior windows and blinds

    • Garage and mudroom floors

A visit

How a visit goes

  1. 01

    Step 1: The crew arrives with your key

    The key comes out of our locked box in the morning and is signed for by the person who carries it. If the alarm needs a code, the person who holds it enters it.

  2. 02

    Step 2: The day's rooms, in order

    The same sequence every week, so nothing is skipped and nothing is rushed.

  3. 03

    Step 3: A check before leaving

    The crew member who leads that day walks the day's rooms against your card.

  4. 04

    Step 4: The note

    A line goes in the log. On Fridays Enid leaves you a written note on the kitchen counter.

Before we arrive

What to leave us, and what we pass on

  • Before we arrive

    • Tell us about guests, deliveries and tradespeople on the day

    • Put away what must not be moved: papers, jewelry, cash

    • Tell us where the dogs will be, and whether they guard the door

    • Give the alarm instructions to Enid in person

  • What we do not do

    • Hoarding, mold or biohazard clean-ups

    • Heavy lifting or moving furniture

    • Chandeliers or anything above a stable step stool

    • Pest control and exterior work

Questions about the week

Can the crew work while we are home?

Yes. Some households prefer it, some leave us the house. The house card says which, and a single day can change by text.

How many people come?

Two for most houses, three for the largest. They are the same people each week, listed on your card by first name. If one is away, Enid tells you who covers.

What if we are away for a month?

Tell us the dates. We pause the week with the notice on the policies page and keep your day open for your return.

Ask for a week written to your house

Enid walks the house with you, writes the week and sends it in draft. The number comes in writing before anything is booked.